Technical Service
Repair of barcode scanners, label printers, POS devices and handheld terminals; maintenance agreements.
We provide expert technical service for every software and hardware system we install and support.
We carry out fault diagnosis, repair and spare part supply for car park systems, security and CCTV cameras, plate recognition systems, POS devices, handheld terminals and barcode hardware.
Through our 24/7 support line we offer periodic maintenance agreements and priority support (SLA) options to corporate customers across Türkiye. You can request on-site service or send your device to our service centre.
Send your service request using the form alongside and our team will get back to you as soon as possible.
Create a Service Request
Information
Frequently Asked Questions
- Which devices does Sekompos technical service cover?
- Car park and plate recognition (ANPR) systems, security and CCTV cameras, under-vehicle imaging and thermal cameras, POS devices, handheld terminals, barcode scanners and barcode printers. We handle maintenance and repair for every system we install, with our own team.
- How do I open a service request?
- Filling in the form on this page is enough; your request is saved to our system and forwarded to our WhatsApp Business line. You can also reach us directly on +90 212 640 72 87. Our team responds within 24 hours.
- Do you provide on-site service?
- Yes. Depending on the fault, you can request on-site service or send your device to our service centre. For field installations (car parks, CCTV, urban security) we intervene on site as a rule.
- When is the support line open?
- Our support line is open 24 hours a day, 7 days a week for corporate customers across Türkiye. Our office hours are Monday to Saturday, 08:30 – 19:00.
- Can we sign a maintenance agreement?
- Yes. We offer periodic maintenance agreements and priority support (SLA) options. For municipalities and multi-site businesses, the scope, response time and frequency are set per organisation.
- Do you service systems installed by another company?
- We assess it after inspecting the system. Having worked since 1992 across 62 municipalities and more than 3,000 corporate sites, we are familiar with most brands and architectures; after a survey we tell you clearly whether it can be taken over.